
Ghana Water Limited (GWL) has announced a new initiative to publicly identify individuals engaged in illegal water connections who have failed to take advantage of previous opportunities to regularize their status. Stanley Martey, the Director of Communications at GWL, confirmed the decision during a recent radio interview, stating that the company will "name and shame" offenders as part of an aggressive strategy to recover revenue and protect the national water infrastructure.
The utility company is currently grappling with a non-revenue water rate of approximately 48%, representing a significant portion of treated water that is lost to leaks, theft, and unauthorized usage. GWL has set an ambitious target to reduce this figure to 30%. Martey pointed out that the use of illegal inline suction pumps is a major contributor to the problem. These devices allow individuals to draw water directly from the main pipelines, which significantly reduces water pressure for law-abiding customers and contributes to the persistent water shortages observed in parts of Tema and Greater Accra.
In addition to public exposure, the company warned that individuals caught with illegal connections could face formal prosecution. GWL is urging residents to cooperate with authorities and report suspicious activities within their communities to ensure a more equitable distribution of water. By addressing these illegalities, the company hopes to stabilize supply and improve the overall reliability of water services for all consumers in the affected regions.