Wendy Shay demands refund from Air Peace for unconfirmed tickets

Ghanaian singer Wendy Shay has publicly called out Nigerian carrier Air Peace over its failure to refund payments for six flight tickets that were never confirmed. The Rufftown Records signee expressed her frustration on social media, highlighting a long-standing dispute involving bookings made earlier this year for a scheduled performance in Nigeria. According to the singer, despite the payment being processed, the airline failed to provide the necessary booking confirmations, leaving her team in a difficult position.

The incident, which dates back to January, forced the singer’s team to make alternative travel arrangements at the last minute to ensure they could meet their professional commitments in Nigeria. Wendy Shay alleged that despite multiple attempts to resolve the issue through the airline’s formal communication channels, her inquiries have been met with silence. She specifically criticized the airline's lack of accessible customer service representation within Ghana to handle such grievances directly.

Taking to her official X account, the "Survivor" hitmaker issued a stern warning to the management of Air Peace, demanding an immediate refund of the funds. She stated that she would be forced to escalate the matter to the relevant aviation authorities if the airline continued to ignore her claims. This public confrontation underscores broader concerns regarding consumer protection and the challenges travelers face when seeking refunds for failed transactions in the regional aviation sector.

As of the time of her public statement, Air Peace has not issued a formal response to the allegations. The situation has sparked a conversation online regarding the accountability of international airlines operating within the West African sub-region and the need for more robust local customer support systems to protect the rights of Ghanaian passengers.