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technology

SeamlessHR Rebrands as Seamless Technologies to Drive AI-Powered Workforce Innovation in Ghana

21st July•2 min read•1 source
SeamlessHR Rebrands as Seamless Technologies to Drive AI-Powered Workforce Innovation in Ghana
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  2. /Technology
  3. /SeamlessHR Rebrands as Seamless Technologies to Drive AI-Powered Workforce Innovation in Ghana

SeamlessHR, a prominent workforce management software provider, has officially rebranded as Seamless Technologies, marking a significant strategic expansion within the Ghanaian market. This transition signals the company's shift toward a more comprehensive technology ecosystem, unifying its suite of workforce management tools with advanced artificial intelligence (AI) capabilities. The rebranding is not merely a name change but a commitment to delivering integrated digital solutions that address the evolving needs of modern businesses in Africa, moving beyond traditional human resources to encompass broader organizational productivity. As part of this transformation, Seamless Technologies is introducing its Blue Collar Operations Platform (BWOP) to the Ghanaian market. This new offering is designed to provide robust digital support for blue-collar workers, ensuring they benefit from the same level of technological empowerment as white-collar professionals. By bridging this gap, the company aims to streamline operations across diverse sectors, from manufacturing to services. CEO Dr. Emmanuel Okeleji highlighted that this move underscores the firm's dedication to innovation, stating that the goal is to enhance productivity and operational efficiency for organizations of all sizes throughout the continent. The company currently serves over 1,500 clients, and this rebranding reflects its ambition to deepen its footprint by creating a more connected and intelligent workplace environment. By leveraging AI-powered platforms, Seamless Technologies intends to provide Ghanaian businesses with data-driven insights that can optimize workforce performance and strategic planning. This expansion reflects a growing trend in the African tech landscape where service providers are consolidating various business functions into single, unified platforms to reduce friction and improve the ease of doing business in a digital-first economy.

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MTN Ghana Equips Media and Civil Society with Essential Artificial Intelligence Training and Ethical Guidelines
technology|Yesterday

MTN Ghana Equips Media and Civil Society with Essential Artificial Intelligence Training and Ethical Guidelines

On August 24, 2026, MTN Ghana spearheaded a comprehensive training workshop designed to empower members of the media and civil society organizations (CSOs) with the skills needed to navigate the rapidly evolving landscape of Artificial Intelligence (AI). The initiative reflects a growing recognition of the transformative potential of AI in Ghana's information ecosystem and the urgent need for professional stakeholders to use these tools responsibly. By bringing together journalists and advocates, the telecommunications giant aimed to bridge the gap between technical innovation and ethical application. Led by industry experts Samuel Adranyi and Kwame Manu, the session delved into the practical implications of AI technology, offering hands-on demonstrations with popular tools such as ChatGPT. The facilitators emphasized that while AI can significantly enhance productivity and creative output, it must be approached with a critical eye. A major focus of the training was the imperative of data privacy and security; participants were strongly cautioned against inputting confidential or sensitive information into public AI systems, as these platforms often store and process user data in ways that could compromise privacy. Beyond technical operation, the workshop addressed the ethical risks associated with automated content generation. Experts highlighted the dangers of AI hallucinations and the potential for the spread of misinformation if AI-generated text is not rigorously verified by human editors. The training underscored that AI should be viewed as a collaborative tool rather than a replacement for human judgment. For media professionals especially, the message was clear: maintaining journalistic integrity requires a human-in-the-loop approach to ensure accuracy and accountability in every story published. This training session marks a proactive step by MTN Ghana to foster a tech-savvy and ethically grounded professional class in the country. As AI continues to integrate into various sectors of the Ghanaian economy, such capacity-building efforts are vital for ensuring that technological advancement does not come at the cost of security or public trust. Moving forward, the participants are expected to act as ambassadors for responsible AI use, championing best practices within their respective organizations to safeguard the digital future of the nation.

TikTok and ByteDance to Pay $400 Million Settlement Over US Child Privacy Violations
technology|22nd August

TikTok and ByteDance to Pay $400 Million Settlement Over US Child Privacy Violations

TikTok and its parent company, ByteDance, have agreed to a $400 million settlement with the U.S. government to resolve allegations of violating child privacy laws. The legal action, which originated from a 2024 lawsuit filed by the Department of Justice, accused the platform of collecting extensive personal data from users under the age of 13 without obtaining parental consent. This settlement marks one of the most significant penalties to date for violations of the Children’s Online Privacy Protection Act (COPPA), reflecting a tightening regulatory environment for global social media platforms. The financial terms of the agreement specify an immediate payment of $300 million to the U.S. Treasury, with an additional $100 million contingent upon the resolution and vacating of a previous consent decree involving the Federal Trade Commission (FTC). Beyond the monetary fine, the lawsuit highlighted systemic failures within TikTok's account creation process, where minors were allegedly allowed to bypass age restrictions. Furthermore, the company was accused of failing to honor parental requests to delete their children's data, a key requirement under federal privacy laws designed to protect minors in digital spaces. Since the lawsuit was first initiated, TikTok has undergone significant organizational and technical shifts. The company has publicly stated that it has introduced enhanced privacy measures and more robust age-verification systems to better protect its younger demographic. These changes have occurred alongside broader corporate restructuring and ownership changes within ByteDance, as the platform seeks to maintain its operations in the United States while complying with increasingly stringent data management standards. These efforts represent a push to restore trust with both regulators and the platform's vast user base. This settlement is part of a broader trend of regulatory enforcement against major tech firms, following similar legal challenges faced by industry giants like Google and Epic Games. As digital safety becomes a top priority for governments worldwide, the $400 million penalty serves as a benchmark for future accountability in the tech industry. For TikTok, the resolution of this case is a critical step in navigating its complex legal landscape, though it remains a focal point for ongoing discussions about the intersection of innovation, data privacy, and the protection of vulnerable users.

NITA Warns Persistent Power Outages and Vandalism Threaten to Drive Up Internet Costs in Ghana
technology|21st August

NITA Warns Persistent Power Outages and Vandalism Threaten to Drive Up Internet Costs in Ghana

The National Information Technology Agency (NITA) has issued a stern warning that the current wave of persistent power outages across Ghana could lead to a significant hike in the cost of internet and digital services. Speaking at the conclusion of National ICT Week 2026, NITA Board Chairperson Estelle Akofio-Sowah explained that telecommunications operators are being forced to divert substantial capital into backup power systems and redundant infrastructure to keep data centers and networks operational. This increased capital expenditure, driven by the need to mitigate the impact of frequent electricity disruptions, directly threatens the affordability of digital services for the average Ghanaian. Beyond the energy crisis, the agency highlighted a staggering surge in physical infrastructure damage, reporting over 8,000 fiber optic cable cuts within the year. Ms. Akofio-Sowah noted that these disruptions are largely the result of deliberate vandalism and poorly coordinated construction activities, which further escalate repair and maintenance costs for service providers. The combined pressure of maintaining power stability and repairing sabotaged cables is creating a structural strain on the telecommunications sector, which risks stalling the nation's digital transformation goals if left unaddressed. Despite these infrastructure hurdles, stakeholders at the event pointed to the immense untapped potential within Ghana’s digital economy, particularly in the gaming and Esports sectors. Data shared during the summit revealed that Ghanaians spent approximately $121 million on video games in 2025, highlighting a lucrative market that could provide significant income-generation opportunities for the youth. However, experts emphasized that for the country to truly benefit, there must be a strategic shift from being mere consumers of foreign digital content to becoming innovative creators and developers within the local tech ecosystem. The week-long deliberations concluded with an urgent call for the government and private sector to collaborate on securing critical national infrastructure. Stakeholders urged for enhanced investment in a reliable national power grid and stricter enforcement against the vandalism of telecommunications assets. As President John Mahama’s administration continues to push for a more robust digital economy, the consensus from National ICT Week remains clear: the long-term sustainability of Ghana's tech future depends heavily on the availability of affordable, reliable, and secure digital infrastructure.

CSA Director General Divine Selase Agbeti Mandates Strict Compliance to Safeguard Ghana's Critical Digital Infrastructure
technology|21st August

CSA Director General Divine Selase Agbeti Mandates Strict Compliance to Safeguard Ghana's Critical Digital Infrastructure

The Director General of the Cyber Security Authority (CSA), Divine Selase Agbeti, has issued a firm directive calling for heightened regulatory compliance and accountability to strengthen Ghana’s national cyber resilience. Emphasizing that the vision of 'resetting Ghana' must be grounded in a culture of adherence to security standards, the CSA has announced plans to intensify enforcement of the Directive for the Protection of Critical Information Infrastructure (CII). This move is designed to ensure that the entities responsible for the nation’s most vital digital systems are fully equipped and legally compliant in the face of evolving global cyber threats. In a significant shift toward stricter oversight, designated owners of Critical Information Infrastructure are now subject to stringent reporting requirements. According to the CSA, these entities must report any cybersecurity incidents within 24 hours of discovery and disclose any identified vulnerabilities within a 72-hour window. Furthermore, the Authority has restricted the provision of cybersecurity services to only licensed Tier 1 Cybersecurity Service Providers. This measure ensures that only qualified and vetted professionals are tasked with protecting the nation's high-stakes digital assets, thereby minimizing the risk of internal failures or external exploitation. Director General Agbeti underscored that the protection of critical infrastructure is not merely a technical requirement but a core national security priority. By standardizing the quality of service providers and mandating transparency through incident reporting, the CSA aims to create a robust defense mechanism that protects public services, financial systems, and essential communications networks. Stakeholders across various sectors are urged to adhere strictly to these established requirements, as the CSA has warned that non-compliance will lead to decisive enforcement actions, including potential penalties for those who fail to meet the mandatory safety protocols.

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