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Ghana Water Ltd (GWL) has announced a temporary disruption in water supply across several communities in Western Accra after a major distribution pipeline was severely damaged. The incident, which occurred during excavation activities by a private contractor, has left thousands of residents without regular service as utility engineers race to repair the critical infrastructure. The utility provider has confirmed that the disruption is affecting a wide range of residential and commercial hubs within the capital's western corridor.
The damage affects a 500mm-diameter main pipeline and was reportedly caused by AWERCO Construction Ltd while the company was carrying out excavation work for underground storm drains. The resulting burst led to significant flooding at the site, which has complicated the initial response and repair efforts. The list of affected areas is extensive, encompassing Mallam, Darkuman, Kaneshie, Mataheko, Korle Bu, Mamprobi, Dansoman Township, Chorkor, and several surrounding neighborhoods.
GWL technical teams are currently on-site managing the restoration process, though they face significant logistical hurdles. Before permanent repairs can be completed on the damaged section, workers must first dewater the heavily flooded trench to gain safe access to the pipeline. While preliminary work has already commenced at one end of the line, the company has not yet provided a specific timeline for when full service will be restored to the impacted communities, as the pace of work depends largely on the speed of the dewatering process.
In the interim, Ghana Water Ltd has urged all affected customers to seek alternative water sources to meet their daily needs. The utility provider has expressed regret for the inconvenience caused by the third-party damage and has committed to providing regular updates through its official communication channels. This incident underscores the ongoing challenges of protecting vital utility infrastructure during urban development and drainage improvement projects across the capital, highlighting the need for closer coordination between construction firms and utility agencies.